Once you have selected these links to leave our website, AMR does not have any control over these other websites, nor can AMR be responsible for the privacy of any personal information provided whilst visiting these websites as these websites do not fall under the protection of the AMR privacy policy.

The AMR privacy policy only addresses activities from amr.com.au servers and/or AMR stores and does not cover the privacy policies of other websites or stores which we do not control, or of companies that AMR does not own, or of third party partners, advertisers, service providers or the actions of people that AMR does not employ, manage or control.

It is highly recommended that you refer to the privacy policy of any website or store you visit. This includes social media websites such as, and not limited to Facebook, Twitter, YouTube, Pinterest, Google+ or Instagram.

Cookies

AMR uses Google Analytics, a web analytics service provided by Google. This service analyses how visitors interact with our website and will set cookies for this website.

Cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. A cookie can’t read data off your hard disk drive or read cookie files created by other sites.

When you visit amr.com.au, our servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer’s IP address
• Your browser type
• The pages you visit on the AMR website
• The time spent on those pages, items and information searched for on our site, access times and dates and other statistics.

Security

AMR is committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

AMR utilises a variety of security measures to maintain the safety of your personal information. All member information is secured and is only accessible by a limited number of AMR staff that have special access rights.

AMR does not store credit card payment information by any means whether it be electronically or otherwise.

AMR uses 2048 bit SSL Comodo (secure sockets layer) encryption technology when processing your financial details. 

Remember, you are solely responsible for maintaining the secrecy of your sign in ID, password, account information and personal information.

What We Collect & What We Do With It

AMR collects personal information by which you can be identified when using amr.com.au or AMR stores. Whether you choose to give amr.com.au or AMR stores personal information is completely up to you.

 

Please note that if you do withhold certain information, it is likely that you will not be able to use some of our services and/or order and/or sign up.

 

When you sign up, order or utilise the guest check out on amr.com.au or AMR stores (including in person, by email, phone and online) Your personal information will be added to our database and may be used by AMR on an ongoing basis for the purpose of marketing communications, which will include our regular email newsletter that includes new products and offers.

The personal information AMR may collect includes:

• Your name
• Delivery and billing address
• Email address
• Contact number
• Product wish lists
• Transaction details
• Enquiry details
• Business name (applicable to AMR Trade Program sign up)
• Hair or beauty trade qualification (applicable to AMR Trade Program sign up)

This personal information allows AMR amongst other items to:

• Complete an order or enquiry
• Communicate transactional and delivery information required to service an order or enquiry
• To provide and administer operations, products, services and enquires
• Process payments, exchanges and refunds
• Maintain and update records
• Complete Registrations
• Verify warranty information and registrations
• Verify your identity
• Conduct marketing campaigns
• Conduct surveys to provide your feedback
• Run competitions
• Understand your requirements better and Improve and personalise the AMR experience
• Educate and manage our team
• Protect our lawful interests
• And to facilitate any potential acquisitions or acquisitions of our business

This personal information may be exchanged with our related companies and with our third party partners located in Australia, USA, and other countries to assist us with:

• Payment systems and services
• Data systems and processing services
• General information technology services
• Archival and document management services
• Auditing services
• Accounting services
• Legal services
• Business consulting services
• Education services
• Banking services
• Delivery and mail services
• Insurance services
• Data analysis services
• Website analysis services
• Research services
• Marketing services
• Website and customised content services
• Other Services

Newsletter & Marketing Communication

AMR provides free newsletters to distribute AMR content. Your personal information may be used by AMR on an ongoing basis for the purpose of marketing communications including new products and offers unless you opt out or we are prevented by law. For example, when you sign up, order or utilise the guest check out, your personal information will be added to our database and may be used by AMR on an ongoing basis for the purpose of marketing communications including new products and offers. You may elect to stop receiving marketing communications at any time by following the simple unsubscribe or opt-out instructions on any communications you receive or alternatively by contacting our Customer Service sales@amr.com.au with your specific request.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Competition Participation

Occasionally, AMR will request visitor participation in Competitions. It is entirely optional to participate, and is not compulsory when entering or using our website or stores.

Whilst many competitions are hosted and controlled by AMR, there are times in which a third party competition sponsor will host and collect personal information. It is highly recommended that you refer to the privacy policy of any competition sponsor.

Survey Participation

Occasionally, amr.com.au will request your valued feedback in surveys. It is entirely optional to participate, and is not compulsory when entering or using our website or stores.

Questions About This Policy

The AMR privacy policy is not intended to limit our obligations or handling of personal information under the privacy act and other applicable laws. Our goal is that the AMR privacy policy continually meets all legal requirements in order to maintain your privacy. Additionally, AMR will provide relevant personal information If required by law to do so. If you have any questions about the AMR privacy policy, or are not satisfied with the way in which we handle your enquiry or complaint, or if you believe that your privacy has been breached by AMR please don’t hesitate to contact us at: media@amr.com.au Or attention to: AMR Privacy Officer AMR Hair & Beauty Supplies Pty Ltd, 5 Inglis Road, Ingleburn NSW 2565 Australia

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