We are committed to providing the best customer satisfaction and customer care. If you would like to return an item that may be defective in operation, materials or workmanship, we will rectify the issue in accordance with our warranty statement.

In order for us to process your claims properly, the following procedure must be followed:

1. Please complete the form below accurately and submit.
2. Once your Returns & Warranty form has been received by one of our customer service team representative, you will be notified with a returns reference number and any other relevant information needed to continue your claim.
3. Please print out this information you received that was sent from our team regarding the item and include it with the item being returned. If you return any item without the correct returns information and returns reference number supplied from us, your claim may be delayed and no responsibility will be taken by AMR for your lost or missing items.

Terms & Conditions

All claims are on a back-to-base warranty basis. For further information about our Returns & Warranty policy, please read our terms and conditions here.